Terms & Conditions of Sale
Our prices may change at any time for reasons such as increasing labour costs, material costs, as well as shipping rates, we have always been able to hold quotes for up to 20 working days.
Blurred Circle have frozen prices on most of our products since 2018, however, due to the current rise of wholesale prices in all areas of print (from raw materials like paper and ink to the energy prices and fuel costs) we have to increase our pricing and reduce the length of time our quotes are active for. Unfortunately all prices for all print based products are changing on a daily basis. Until the industry stabilises we can only hold quotes for five (5) working days.Any order placed after this time may require a re-quote.
If the cost price of the quoted item(a) increases more than the retail price, Blurred Circle reserve the right to cancel the quote or refuse the order and issue a re-quote. We have and will continue to offer print solutions at a competitive price.Once your order has been invoiced the price is held five (5) working day unless you've selected an Express delivery.
Express delivery orders are valid only at the time of confirmation and the price will reflect the increased cost of shipping and labour.Please note, timed estimates can change up to the point when they are confirmed, we aim to inform the customer of any changes to delivery in a timely manner, however, once the order has left our supplier we have no control of any delays with any of our delivery partners.
To accept a quote from Blurred Circle, we require 100% payment before we commence any work. This can be split between artwork charges and printed products.
For more information please contact email@example.com
General Terms & Conditions
All domains (subdomain name).blurredcircle.co.uk and (subdomain name).blurredcircle.com (with and without the subdomain) are owned and operated by Blurred Circle
Registered office: Houldsworth Mill, Houldsworth Street, Reddish, Stockport, SK5 6DA
Blurred Circle are VAT registered therefore value added tax is payable on products and services where VAT is applied.
Proofs of all work may be submitted for customer’s approval and Blurred Circle (or any person working on behalf of Blurred Circle) shall incur no liability for any errors not corrected by the customer in the submitted proofs. Additional charges may be made for any additional proofs that are required as a result of authors alterations (AA) required by the customer. When style, type or layout is left to Blurred Circle’s discretion, any subsequent changes to such style, type or layout required by the customer shall be subject to additional charges on a time and materials basis. The forgoing provisions relating to proofs applies to all types of proof provided to enable the customer to approve the content prior to printing taking place or digital media going live, proofs may take the form of hard copy, digital file or website and applications viewed online.
Unless negotiated and agreed in writing, the copyright of general artwork, commissioned artwork and illustrations and anything else whatsoever prepared, developed or created by Blurred Circle shall vest in and belong to Blurred Circle. Blurred Circle may use any artwork or printing produced by itself for the purposes of promoting itself and/or Blurred Circle Design and Print. The customer shall be responsible for obtaining all necessary authorities and consents to reproduce pictures, artwork, photographs, copyright text, fonts and/or any other reproduced materials (“Materials”) prior to instructing Blurred Circle to reproduce the same. The customer shall indemnify and hold Blurred Circle and their agents and representatives harmless against all claims, demands, actions, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of any claim (including but not limited to the defence of such claim) that the reproduction of the Materials by Blurred Circle infringes the intellectual property or other rights of any third party or misuses the confidential information of a third party.
4. Company logo
Unless otherwise specifically requested in writing any work may carry the Blurred Circle logo which will be positioned at Blurred Circle’s discretion.
5. Delivery and payment
Turnaround is measured in Working Days, defined as days on which the clearing banks in the City of London are open for normal business. For orders made on a Guaranteed Turnaround service (being orders guaranteed to be ready within a certain period (the “Guaranteed Period”)), delivery (as more particularly described in paragraph 6(a) below) will be made no later than 10pm on the last Working Day of the Guaranteed Period. Should Blurred Circle fail to deliver within the Guaranteed Period (see also paragraph 7 Variations in quantity), a service “credit” will be awarded up to the value of the order in question (redeemable against future orders within 6 months of issue of the Credit in question) (the “Credit”). The customer will still be obliged to pay in full for the order in respect of which delivery was late, including any of the sums charged specifically for the provision of the Guaranteed Turnaround Service (“the Premium Charges”). Where the late delivery is as the result of the action or inaction of a third party, such as a carrier, Blurred Circle, at their absolute discretion, may elect to extend the Turnaround by one Working Day and the customer shall not be awarded a Credit during this time. These services rely on the customer not delaying the progress of the order in any way in the event of a customer delay the customer shall not be awarded a Credit and Blurred Circle shall not be bound to deliver within the Guaranteed Period.
(a) Delivery of printed work and other tangible items by Blurred Circle shall be deemed to take place upon collection of the work by the customer (where the customer is obliged to collect the work) or (where Blurred Circle is obliged to deliver the work) actual delivery of the work to the customer by the Blurred Circle. Where the customer is obliged to collect the work, customer’s failure to collect the work on the day on which Blurred Circle is contractually obliged to have it ready for collection shall be classed as a customer delay. Where Blurred Circle is obliged to deliver the work to the customer but the customer provides Blurred Circle with incomplete or incorrect delivery information or is not available to accept delivery, then provided that Blurred Circle has used reasonable endeavours to deliver the work to the customer, a failed delivery shall be classed as a customer delay. Delivery of digital work is considered to occur once placed on a server for the customer’s approval and once approved Blurred Circle shall endeavour to make the digital work live within one working day (unless requested otherwise by the customer).
(b) Should work be suspended at the request of, or delayed through any default of the customer, for a period of 30 days or more Blurred Circle shall then be entitled to payment for work already carried out, materials specially ordered and other additional costs occurred. A 25% minimum fee of any payment will retained as a cancelation fee.
(c) Risk of loss of or damage to work completed by Blurred Circle shall pass to the customer on delivery. Notwithstanding delivery and the passing of risk in the work to the customer, ownership of and title to the work shall not pass to the customer and shall be retained by Blurred Circle until Blurred Circle has received payment in full in respect of the work.
(d) In the unlikely event that Blurred Circle deems it necessary to re-print work, the Guaranteed Period shall recommence from the time of Blurred Circle’s confirmation to the customer of its agreement to re-print the work.
6. Variations in quantity
Every endeavour will be made to deliver the correct quantity ordered. However some variation is inherent in the print process and it is understood and accepted as reasonable that minor variations are immaterial and acceptable up to 4% and that Blurred Circle shall have no liability in respect of such variations. For shortages greater than 4% and less than 25% Blurred Circle’s entire liability will be to award a Credit of x – 4% pro rata to the value of the order where x = the shortage e.g. a shortage of 15% will receive credit of 11% of the value of the order. The Customer’s sole remedy in respect of shortages above 25% (“Additional Shortages”) will be a re-print of the entire shortage quantity of the relevant work, to be undertaken by Blurred Circle within a reasonable period of time. The Customer shall not be entitled to a Credit in respect of an Additional Shortage and where a re-print is actioned.
Any claim needs to be reported within 7 days of delivery of goods in writing, outlining any discrepancies concerning the goods with photographic or video evidence. In default of such notification, the buyer shall be deemed to have accepted the goods. Once a claim has been submitted you are asked not to use any of the items until we advise. If we are required to collected the order from you this will be from the delivery address. It is therefore your responsibility to transport the order back to the original delivery address.
Any damage, delay or partial loss of goods while in transit or of non-delivery must be given in writing to Blurred Circle within one clear day of delivery (or, in the case of non-delivery within 28 days of despatch of the goods) and any claim in respect thereof must be made in writing to Blurred Circle within two clear days of delivery (or, in the case of non-delivery, within 42 days of despatch). All other claims must be made in writing to Blurred Circle within one day of delivery. Blurred Circle shall not be liable in respect of any claim unless the aforementioned requirements have been complied with. Digital work will consist of those elements detailed on the project proposal and Blurred Circle shall be under no obligation whatsoever to provide anything more (including any extra functionality) howsoever in respect of the digital work (including any network access) other than that detailed in the project proposal. Any claim that the elements detailed in the project proposal have not been provided must be made in writing to Blurred Circle, Blurred Circle shall not be liable in respect of any claim if the claim in question is notified outside the aforementioned timescale.
Blurred Circle gives no warranties or guarantees or makes any representations as to the merchantability or fitness for a particular purpose of any completed work the subject of a customer’s order and all other warranties, conditions, guarantees or representations, whether express or implied, oral or in writing, except as expressly stated in these terms and conditions are hereby excluded. Blurred Circle shall not be liable for any loss arising from delay in transit not caused by Blurred Circle. Further, Blurred Circle shall not be liable for any indirect, special or consequential damages, loss of profits, economic loss, loss of goodwill or loss of anticipated savings or loss of data including any stored on or accessible through any digital work. The total aggregate liability of Blurred Circle in respect of any and all causes of action arising out of or in connection with the customer’s order and Blurred Circle’s performance of services pursuant to such order (whether for breach of contract, strict liability, tort (including, without limitation, negligence), misrepresentation or otherwise) shall (subject to the provisions of paragraph 8) be limited to the sums paid to the printing.com reseller by the customer in respect of the order pursuant to which liability has arisen. Nothing in these terms and conditions shall be construed so as to limit or exclude liability which cannot, pursuant to English Law, be excluded or limited including for death or personal injury or liability in respect of fraud or fraudulent misrepresentation.
9. Credit terms and payment
Blurred Circle offer no credit and all payments will be paid prior to any work being carried out. All online orders are to be paid in full before Blurred Circle produce any artwork. Should any artwork be carried out free of charge, Blurred Circle will invoice the customer the full artwork charge. The artwork charge will be refunded as credit to the customers print job.
10. Website hosting and Website design refunds
a) Web hosting - your contract may be cancelled with Blurred Circle Design and Print up to 7 days after your payment has been received and a full refund will be given minus an £50 administration fee. After 7 days we will purchase your hosting plan from our suppliers, neither a full or partial refund based on the remaining months of a year’s hosting fee can be given; the hosting contract starts from the first day Blurred Circle start your website design process, plus;
(b) Website design - Refund in Full: In order to obtain a refund in full for your selected services you must request one in writing within 72 hours of placing your order. We carry out no work on your website beyond evaluation and the creation of a marketing plan for the first 72 hours of your subscription. Partial Refund - From the 72 hour period (3 days) to day 14 you will be eligible for a partial refund. You will receive your refund less any purchases of services (domain names, plugins, hosting your first month etc) or fees linked to building your site up until that point. You also agree that we will also deduct 20% of your original payment for personnel costs we have incurred servicing your account up to this point. No Refund - After the initial 14 days of starting your subscription for services, you are no longer eligible to receive a refund of any kind. By this time we have invested many hours in time, creatives creation, link building, and other marketing efforts to build your brand. If you wish us to no longer provide you services we will stop all work on your account at this point.
If the customer ceases to pay its debts in the ordinary course of business or cannot pay its debts as they become due or being a company is deemed to be unable to pay its debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against it, Blurred Circle without prejudice to other remedies shall (i) have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to the printing.com reseller, and (ii) in respect of all unpaid debts due from the customer have a general lien on all goods and property in Blurred Circle's possession (whether worked on or not) and shall be entitled on the expiration of 14 days’ notice to dispose of such goods or property in such manner and at such price as Blurred Circle thinks fit and to apply the proceeds towards such debts.
12. Illegal matter
(a) Blurred Circle shall not be required to print any matter, nor enable any matter to be accessible on a Blurred Circle Design and Print, which in its opinion is or may be of an illegal, libellous, immoral, blasphemous, morally offensive, politically extreme, obscene or fraudulent nature or an infringement of the intellectual property or other rights of any third party (“Offending Matter”).
(b) The customer shall indemnify and hold Blurred Circle harmless against all claims, demands, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of the work it is required to produce pursuant to a customer order being or alleged to be Offending Matter.
13. Full colour printing
All reasonable efforts shall be made to obtain the best possible colour reproduction on customer’s work but variation is inherent in the print process and it is understood and accepted as reasonable that, the printing.com reseller shall not be required to guarantee an exact match in colour or texture between the customer’s photograph, transparency, proof, electronic graphic file, previously printed matter (whether printed by Blurred Circle reseller or other party) or any other materials supplied by the customer and the printed article the subject of the customer’s order.
14. Data Protection
By placing an order with Blurred Circle Design and Print and Blurred Circle the customer consents to its details being passed onto accounting. The details will be kept by Blurred Circle even after the customer’s trading relationship with the Blurred Circle has terminated. Blurred Circle may use the customer’s personal data to let customers know about goods and services similar to the goods or services provided to the customer previously and any others matters that Blurred Circle or the printing.com reseller consider may be of interest to customers.
15. Force majeure
Blurred Circle shall be under no liability (and shall not be obliged to refund all or part of any fees paid by the customer) if it shall be unable to perform any obligation which is owed by it to the customer for any reason beyond his control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the customer may by written notice to Blurred Circle elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.
16. Variation to Terms and Conditions
These terms and conditions may be amended from time to time by Blurred Circle (but not for the avoidance of doubt by any customers). The latest version of these terms and conditions may be accessed via the Website.
17. Digital work including websites, website services and mobile applications –
(a) Agreed projects will be set out in written project proposals that include (i) a payment schedule for the work and (ii) a specification, milestones and approximate delivery dates. Digital work is not provided on a Guaranteed Turnaround basis and Blurred Circle may adjust delivery dates for milestones and will keep the customer appraised of progress and any delays due to technical obstacles and / or resourcing limitations, any extension to delivery dates will not entitle the customer to a refund of payments already made.
(b) Any amendments to the specification set out in project proposals could result in additional costs to the customer, Blurred Circle will raise and discuss any additional costs and agree such terms with the customer before carrying out work on modifications to the specification.
(c) Blurred Circle will notify the customer when a milestone has been completed and / or raise an invoice as set out in the project proposal payment of which shall be acceptance and sign-off on work completed at that point.
(d) Blurred Circle will endeavour to ensure that web pages work in current and recent versions of preeminent web browsers (such as Firefox, Chrome, Explorer and Safari) at the time of undertaking the project. The customer acknowledges that technology is fast moving and Blurred Circle cannot give absolute assurance as to how web pages will look and work on any given browser or device released from time to time.
(e) The customer acknowledges and agrees that any code, software, content, graphics, visuals and the look and feel of any website, mobile application or similar services (”Blurred Circle Portal”) shall, as between the customer and Blurred Circle reseller, belong to Blurred Circle. Further, save as expressly granted under the contract with a Blurred Circle, the customer shall have no right or licence whatsoever in or to the Blurred Circle Portal:
(f) Blurred Circle Portal may utilise a range of technologies including open source software and items supplied under license by third parties (“Third Party Content”). The customer acknowledges and agrees that the printing.com reseller’s ability to make the printing.com application available may be dependent on Blurred Circle having the benefit of licences in respect of such Third Party Content, which licences may be ended at any time and accordingly, if Blurred Circle loses the benefit of such licences it will not be under any obligation to continue. The customer further acknowledges and agrees that provisions of such licences may be deemed incorporated into these terms and conditions.
(g) The customer acknowledges and agrees that whilst Blurred Circle will use its reasonable endeavours to ensure that the Blurred Circle Portal is, otherwise than for maintenance (whether routine, planned or emergency) accessible at all times, it gives no warranty whatsoever that the Blurred Circle Portal will be accessible either in whole or in part or otherwise “on line” for any period of time or that access will be uninterrupted or secure.
(h) The customer agrees that in respect of Blurred Circle Portal it will not: (i) do any illegal act including without limitation, drug dealing, violation of national export restrictions, harassment, fraud, trafficking in obscene material, distributing viruses, trojan horses or any other similar harmful or deleterious programming routines; (ii) do any act which Blurred Circle in question has reasonably requested the customer not to do; (iii) do or attempt to do any act which violates any system or network security which, without limitation, shall include unauthorised access and/or probing or scanning of the system security and/or hacking; (iv) involve itself in spamming, mail bombing, system flooding or anything similar; (v) provide any false or misleading information to Blurred Circle or over the Blurred Circle Portal; (vi) use Blurred Circle Portal for chat pages, contests or any other high volume activities without the express written permission of the Blurred Circle Portal in question;
(i) The customer acknowledges and agrees that Blurred Circle Portal is being used for any purpose that Blurred Circle reasonably considers to be in breach of any of the above provisions or otherwise, in the common sense of the word, improper, then it may without prior notice take down the Blurred Circle Portal in question without incurring any liability whatsoever to the customer.
(j) The customer acknowledges and agrees that it is not envisaged that any Blurred Circle Portal in will exceed such bandwidth as Blurred Circle reasonably considers appropriate (having regard to the fact that it is envisaged that only low volumes of traffic will be driven through the printing.com application), to the extent that such bandwidth is materially exceeded and/or is regularly exceeded Blurred Circle may apply caps or throttling to bandwidth supplied or, without prior notice suspend or otherwise take down the printing.com application in question, without incurring any liability whatsoever to the customer.
(k) The customer acknowledges and agrees that Blurred Circle Portal in question will have no liability for any element of the Blurred Circle Portal that was not created by it or on its behalf or which was supplied by the customer and further, the customer acknowledges and agrees that the printing.com reseller shall only be liable in respect of any inaccuracy of any element of the Blurred Circle Portal that has been created by it or on its behalf if having been notified of such inaccuracy, which notification must be within 28 days of delivery, Blurred Circle in question has, after having been supplied with everything it reasonably requests from the customer, failed to rectify the inaccuracy within seven days of being so notified and then the extent of the printing.com reseller’s liability in respect of such liability shall be governed by these terms and conditions.
(l) As regards the provision of the Blurred Circle Portal and any related services by Blurred Circle, any words and phrases which have a customarily accepted meaning within the IT industry shall have that meaning unless stated otherwise.
If any provision of these terms and conditions is held by a court of competent jurisdiction to be invalid, void or unenforceable the remaining provisions shall nevertheless continue in full force without being impaired or invalidated in any way.
19. Invalidity of other terms
Unless expressly agreed to in writing, no other terms (including those contained on any purchase order supplied by a customer) nor any representation will form part of any contract between the printing.com reseller in question and the customer and these terms and conditions will, in absence of any written agreement between Blurred Circle and the customer stating otherwise, represent the entirety of the terms of such contract.
Any notice to be required to be served under any contract between the printing.com reseller in question and the customer shall be in writing and delivered personally or sent by first class prepaid post to, in the case of the printing.com reseller in question, the address of the outlet operated by Blurred Circle in question and, in the case of the customer, to the address of the customer detailed in the order form. Any such notice shall be deemed properly served, in the case of personal delivery on delivery and in the case of posting two working days after the date of posting.
These terms and conditions and all other express terms of the contract with customers shall be governed and construed in accordance with English law. English Courts shall have jurisdiction in relation to any matters arising in connection with any contract between the printing.com reseller and the customer into which these terms are incorporated.